Why Kinetic
Find out more about Kinetic. Learn how we got started, our history, and our key goals.
Build By Gamers
There are a lot of host out there to choose from, so why should you opt for Kinetic over any off the others
Kinetic Hosting is built by gamers, for gamers. It’s a cheesy line, but it really is the truth. We even let our team take days off on big game launches. While we do love our games, we also have decades of experience in game servers,whether that’s working in the industry or running our own public servers. We know our users only get a limited amount of time each day to play,after school, work, or looking after the kids. The last thing you want to do is spend hours trying to get your server working. That’s why we built our custom Kinetic control panel,to make things simple, yet still powerful. And when you do get stuck, our support team is quick, helpful, and available 24/7. No more waiting days for a reply.
When you order a server, you'll see why more and more people are making the switch to Kinetic Hosting over traditional providers. And if we don’t meet your needs, you lose nothing. We offer a 72-hour refund policy,and if something goes wrong with our service, that extends to 14 days.
Human Support. No AI, No Bots
Sick of waiting days for support or having to deal with AI or a chatbot? Choose Kinetic and enjoy fast, human support.
We think forcing your customers through an AI before they can contact a human shows a lack of respect. Our support team is 100% human. No AI, no bots.
You can contact support 24/7, 365 days a year.
In 2024, we had an average ticket response time of just 10 minutes.
Since we started in 2020, every support ticket has received a reply the same day it was opened.
Get support how you want it: free Live Chat built into the panel and free Discord support.
Unlike most hosts, we don’t charge extra for advanced support — it’s included free with your server.
What Makes Kinetic Standout
Here are some things we think make Kinetic stand out from the others.
Swap Games Anytime
Done with the game you first ordered? Simply swap the game your server is running with a press of a button.
Split Your Server
Have a 10GB server and only using 6GB? Split the unused resources off into a whole new server and install a different game or mods.
What You See Is What You Get
You can see your server specs at the checkout, and we don't charge extra for any features. There are no hidden fees or upcharges.
No Unneeded Limits
Some hosts may offer high-end CPUs, but then throttle you by only supplying 1 or 2 threads. At Kinetic, we don’t throttle your servers.
It's All Custom
No white-label panel or site. Everything is built in-house so we can ship features you actually want.
We Use Our Service
Even our CEO uses Kinetic daily. That keeps us honest, helps us spot issues fast, and pushes us to improve.
We Listen
Every 6 months we send a feedback form to all customers and use those insights to guide our roadmap.
Full Control
Tweak your server the way you want—startup flags, mod installs, backups, and more, all with zero hassle.
Low Price
We push prices down as far as we can. When we cut costs, we pass the savings on to you.
Nothing Hidden
With public node stats and transparency reports, we let you see behind the curtain
From day one, we’ve been open and honest about our service. We’re still one of the few hosts that list our server specs at checkout — crazy, right? Most hosts either never tell you or bury that info in some hidden FAQ post.
We’re transparent not just about our hardware, but also our uptime and how much each node is being used. We have live, public node stats so you can see for yourself if a node is being overloaded or having issues.
On top of that, every year we release a full transparency report. It breaks down how we made money, where it was spent, and what our plans are for the future.
We see our customers as part of Kinetic. We wouldn’t be here without you — so it only makes sense to be upfront about how things are run. If you’ve got a long-term project, you should know you can trust us to still be here in 6 months and beyond.
